Shipping & Return Policy for Mad Maxy
Merch Operated by Mad Maxy Giveaways LLC
Domestic Shipping: We offer shipping across all states within the country. The estimated delivery time will be mentioned at the time of checkout. We ensure that our customers receive their orders in the best condition without any damage.
International Shipping: Yes, we do offer international shipping! Please be aware that international shipping rates and times vary by country. It's recommended to check the delivery time and additional fees at checkout.
Tracking: Once your order has been shipped, you will receive an email with the tracking number. You can use this number to track your order.
Delivery Issues: If you face any issues with your delivery, such as not receiving your order within the estimated time frame or receiving a damaged item, please contact our customer service team immediately. We're here to help!
30-Day Return Policy: If you're not satisfied with your purchase for any reason, you can return it to us within 30 days of receiving your order. Please ensure that the items are unused and in their original condition.
Return Process: To initiate a return, please contact our customer service team with your order number and the reason for the return. Once your return is approved, we will provide you with the return address and any additional information required.
Refunds: Once we receive and inspect your returned items, we will process your refund. The refund amount will be credited to the original payment method within 5-7 business days.
Exchanges: If you wish to exchange an item, please initiate a return and place a new order for the desired item.
Return Shipping: Please note that customers are responsible for the return shipping costs unless the item was damaged or incorrect upon arrival.